KIPLING PRICE ADJUSTMENT POLICY

What Is the Kipling Price Adjustment Policy?

If you grab something from Kipling.com or at a Kipling Retail or Outlet Store location in the US and the Kipling listed price (pre-tax) drops within the next 14 days, we’ve got your back. We’ll match our lower price—as long as it’s in stock, the exact same item (same style, color, and size), and still available on our site or in-store (as applicable).

How to Request a Price Adjustment

To request a price adjustment, contact us within 14 days of your Kipling.com or Kipling Retail or Outlet store purchase. Provide a copy of your purchase receipt (for purchase at Kipling Retail or Outlet store, store location must be identified on purchase receipt), showing the item purchased, order number, the date of purchase and the purchase price. We’ll check that your item qualifies for a price adjustment (see Terms & Conditions below) and if it does, we’ll refund you the difference. For purchases at Kipling Retail or Outlet store, Kipling store associates cannot process price adjustments or inquiries regarding the price adjustment program. 

Terms & Conditions

Price adjustments are limited to digital (Kipling.com) purchases and US Kipling Retail or Outlet store purchases only. Price adjustment only applies to purchase price of the Kipling item and excludes shipping rates (for digital
purchases) or sales tax. All product, website or store information used for verification must be current, active, and not contain any pricing errors. No price adjustment will be made once 14-day period from date of purchase has expired or in the event of violation of these Terms & Conditions, fraud, or error. Maximum of two (2) price adjustment refunds per customer per calendar month.

The price adjustment does not apply to the following:

  • BOGO (buy one, get one) promotions, sitewide promotions, final sales, merchandise exchanges or returns, promo codes rebates, gifts with purchase, loyalty programs, credit rewards, coupons, birthday offers.
  • Custom products, out-of-stock styles, or products subject to backorders or pre-orders.
  • Products imported from outside the United States
  • Products purchased other than at Kipling.com or at US Kipling Retail or Outlet store.
  • Products discounted by Kipling as a consumer courtesy, obtained in a manner not intended by Kipling, or that are otherwise limited for future use only
  • If verified for a price adjustment, the difference will be refunded to the
    original form of payment. Allow 3 – 5 business days from submission for refund to be credited, if price adjustment is verified by Kipling.
  • For purchases at Kipling Retail or Outlet store, refund will NOT be provided in-store.
  • If not verified for a price adjustment, consumer will not be notified.
  • Price adjustment policy applies only to purchases made for personal use. 
  • Kipling not responsible for technological failure, malfunction or error of any kind or for errors in printing or posting of price adjustment policy at Kipling Retail or Outlet stores.
  • Only one price adjustment per product.
  • Additional restrictions and exclusions may apply, including without limitation our terms
    of sale, and product and return policies.
  • Price adjustment policy will result in reduction of Points earned by Kipling Rewards Program members on purchase
  • Valid only in the U.S. Void where prohibited.
  • Not available to VF Corporation employees, including Kipling store associates.
  • Verification decisions are in Kipling’s sole discretion on an individual, case-by-case basis. Kipling’s decisions are final and binding.
  • Inappropriate behavior at Kipling Retail or Outlet store (e.g., abusive behavior toward Kipling store associates) relative to price adjustment policy voids refund and
    may result in legal sanctions.
  • Price adjustments are offered by Kipling as a consumer courtesy. Kipling reserves the right to refuse price adjustments, and/or cancel or modify these terms at any time.