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Frequently Asked Questions
Who is eligible for the Military Discount?
All active, reservist, veteran and retired U.S. military personnel and spouses and dependents of active personnel. Please apply to confirm your eligibility.
How do I verify my eligibility for the Military Discount?
For Online Only: Verify your eligibility by clicking the link above. After successful verification through SheerID, you’ll receive a single-use promo code you can use for a 15%-discounted purchase on us.kipling.com.
For Retail and Outlet Stores: To be verified and use the discount in-store, present the Associate with your valid Military ID.
Can I use the discount more than once?
Yes, you can use the discount once every 30 days, but you’ll need a new promo code each time. Once you’re ready to shop again, you can re-verify your status to receive a new promo code.
Can I use the discount at a Kipling Retail store or Outlet?
For Retail Stores: You can only use the 15% off Military discount in the United States at us.kipling.com or at retail stores that are owned and operated by Kipling. Note that this does not include Kipling outlet stores or 3rd-party retailers of Kipling products. To be verified and use the discount in-store, present the Associate with your valid Military ID.
For Outlet Stores: You can only use the 10% off Military discount in the United States at a Kipling outlet store. To be verified and use the discount in-store, present the Associate with your valid Military ID.
Is the discount valid for all products from KIPLING?
Gift Cards are excluded from this offer. The discount also cannot be combined with other promotions or promo codes. See Terms and Conditions for more details.
My code isn’t working / I haven’t received my code yet?
You should receive your code within 24 hours. There may be a 20 minute + delay to activate your code once it is sent.
What is SheerID?
Our verification process is powered by SheerID. You will not be contacted by SheerID outside of any requests for additional information in regard to your Student verification status. You can learn more about the SheerID verification process here.
MILITARY DISCOUNT:
FOR RETAIL STORES AND US.KIPLING.COM: Offer valid for active duty, reserve, veteran and retired members of any branch of the U.S. Military and their spouses and dependents as verified via the SheerID platform (for online purchases) or an in-store associate (for in-store purchases). Redeemable at Kipling-owned retail stores in the United States and us.kipling.com only. (Not valid at Kipling outlet stores, 3rd party retailers of Kipling products or otherwise.) Offer valid for 15% off purchase. Valid for a limited time only. Some exclusions may apply. Offer cannot be used for the purchase of gift cards or to pay for shipping for on-line purchases. Offer may applied to a maximum of ten items in a transaction. Product exchanges/returns do NOT qualify for Offer. This offer may be combined with other retail and Kipling-usa.com promotions. The offer may be used with gift cards or Kipling.Me Rewards. Offer not redeemable for cash. For online purchases: to receive discount, Code must be submitted/provided at time of qualifying purchase. Code cannot be transferred and is valid only for single use by intended recipient of same. Code expires thirty (30) days after issuance; limit of (1) Code redemption per eligible person every thirty (30) days, subject to re-verification via SheerID platform. (Time kept by Kipling.) Code will not be replaced & Kipling disclaims any liability if Code is stolen, garbled/corrupted or otherwise irregular. Kipling is not responsible for technological failure/error/malfunction of any kind. For in-store purchases: to receive discount, consumer must advise cashier of use of Offer prior to ringing up order and present valid photo identification issued by your state, government, or employer. Kipling’s/SheerID’s decisions as to Offer (including one’s eligibility for same) are final and binding. Any misrepresentation as to one’s status as a U.S. military serviceperson/spouse/dependent or otherwise voids Offer, with such person becoming responsible for full price of purchased item(s); in such case, Kipling reserves the right to pursue all available legal remedies so as to protect its rights. Kipling reserves the right in its sole discretion to modify or cancel this Offer at any time. Use of Offer signifies one’s agreement to these Terms. Void where prohibited, taxed or restricted.
FOR OUTLET STORES: Offer valid only for active duty, reserve, veteran and retired members of any branch of the U.S. Military and their spouses and dependents as verified via an in-store associate. Redeemable at Kipling outlet stores in the United States only. (Not valid at Kipling-owned retail stores, us.kipling.com, 3rd party retailers of Kipling products or otherwise.) Offer valid for 10% off purchase. Some exclusions may apply. Discount will not be awarded as cash. Valid for a limited time only. Offer cannot be used for the purchase of gift cards. Product exchanges/returns do NOT qualify for Offer. To receive discount consumer must advise cashier of use of Offer prior to ringing up order and present valid photo identification issued by your state, government, or employer. Not valid with any other offer, promo code, or on prior purchases or rain checks; but, Code MAY be used with gift cards or Kipling.Me Rewards. Offer not redeemable for cash. Kipling’s decisions as to Offer (including one’s eligibility for same) are final and binding. Any misrepresentation as to one’s status as a U.S. military serviceperson/spouse/dependent or otherwise voids Offer, with such person becoming responsible for full price of purchased item(s); in such case, Kipling reserves the right to pursue all available legal remedies so as to protect its rights. Kipling reserves the right in its sole discretion to modify or cancel this Offer at any time. Use of Offer signifies one’s agreement to these Terms. Void where prohibited, taxed or restricted.
